Usernoise adds a small “feedback” to one of the screen sides, allowing visitors to open and submit their feedback. The feedback submitted can be answered with plain email or discussed using a forum-like interface.
Open Usernoise
Features
The most notable ones, but not all of them
“Feedback” tab
The feedback tab like the one is this site is added automatically. You can show or hide the tab on specific pages if you want.
Discussion list
You can add the list of the feedback already submitted to any of your site pages with code[feedbacks]</code> shortcode.
Customisable form
You can show disable any of the form fields on the second step. If all the second step fields are disabled – the second step will be omitted.
Linkable popup
It’s easy to point any link or menu item to Usernoise form. Just enter #usernoise as the link URL.
Custom types
Usernoise comes with a set of predefined feedback types. You can easily edit, delete or add them – with a type editor UI in WordPress version and by changing a few lines of code in PHP version.
Screenshots
WordPress version supports “screenshots” feature allowing your users to send you screenshots to illustrate their ideas. PHP version does not support them yet, but it’s coming soon.
Mobile-first
Usernoise version 4 was built with mobile-first approach, smartphone and tablet users are first-class citizens seeing best UX possible.
Feedback statuses
Feedback statuses are supported in WordPress version to maintain correct visitor expectations.
WordPress-based vs PHP
WordPress version
-
- Requires WordPress
- Can be integrated with other CMS
- Supports discussions
- Supports backend UI
- Supports screenshots
PHP version
-
- Does not require WordPress
- Can be integrated with other CMS
- Only supports feedback form
- Does not have admin UI
- Screenshot support is planned for 2.1 release